Privacy Policy
Effective date: October 17, 2026
Anchor Pelvic Therapy
Ventura, California
Website: anchorpelvictherapy.com
Contact: anchorpelvictherapy@gmail.com
Anchor Pelvic Therapy (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, schedule an appointment, or make a payment through our online scheduling system.
This policy applies to information collected through our website and its associated online services. It does not replace any separate privacy notice or agreement that may apply to physical therapy services or your medical records.
1. Information We Collect
Depending on how you interact with our website and services, we may collect the following types of information:
Contact and inquiry information
When you submit an inquiry or contact us, you may provide your name, email address, phone number, and the information you choose to include in your message.
Please avoid submitting detailed medical histories, diagnoses, or other sensitive health information through general website inquiry forms.
Appointment and payment information
When you schedule an appointment through Acuity Scheduling, we may receive information such as your name, contact details, appointment date and time, and other information necessary to coordinate your appointment.
Payments are processed through the payment service available through our scheduling system. We may receive payment confirmations, transaction details, and billing information. We do not intend to collect or store your complete payment card number or security code on our own website.
Website usage information
Our website and service providers may collect technical information such as your IP address, browser type, device information, pages visited, and general website activity. This information may be collected through cookies, analytics tools, or similar technologies, depending on the tools enabled on our website.
2. How We Use Your Information
We may use information we collect to:
Respond to questions and inquiries.
Schedule, confirm, and manage appointments.
Process payments and communicate about transactions.
Provide information about our services when requested.
Maintain, improve, and troubleshoot our website.
Protect against fraud, misuse, or security issues.
Meet applicable legal, professional, and business obligations.
We will not use information submitted through an inquiry form to provide individualized medical advice or establish a physical therapist-patient relationship.
3. Scheduling and Payment Services
Our online scheduling and payment services are provided through Acuity Scheduling, a Squarespace service, and the payment processor used with that service.
When you use Acuity to book an appointment or make a payment, your information may be collected and processed by these providers under their own privacy practices and terms.
Please review the privacy information provided by Acuity, Squarespace, and the applicable payment processor to understand how they handle your information.
Acuity's privacy information is available through Squarespace's privacy documentation: https://www.squarespace.com/privacy
[Confirm the payment processor connected to your Acuity account before publishing.]
4. Cookies and Analytics
Our website or its service providers may use cookies and similar technologies to support website functionality, understand website traffic, and improve the visitor experience.
The specific technologies used depend on the features and integrations enabled on our website.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
[Before publishing, identify whether Squarespace analytics, Google Analytics, Meta Pixel, or other tracking tools are enabled, and update this section accordingly.]
5. How We Share Information
We may disclose information to service providers who help us operate our website and business, such as:
Website hosting and website functionality providers.
Appointment scheduling and payment processing providers.
Email or communication service providers.
Professional advisers or other parties when necessary to meet legal obligations or protect our rights.
We may also disclose information when required by law or when necessary to address fraud, security, or other legitimate legal concerns.
Business commitment to confirm before publication: [We do not sell personal information or share it for cross-context behavioral advertising.]
If this statement accurately reflects your practices, retain it. If you use advertising pixels, audience-matching tools, or other data-sharing integrations, this section may need to be revised.
6. Health Information and Physical Therapy Services
Information collected through general website forms is not intended to serve as a medical record.
If you become a patient, information related to your physical therapy evaluation, treatment, and care may be collected and maintained separately as part of your clinical records.
The privacy protections and legal requirements that apply to clinical information may differ from those that apply to general website information. A separate Notice of Privacy Practices or other patient privacy documentation may apply to your care.
Please contact us directly if you have questions about how your clinical information is handled.
7. Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing appointments, maintaining business records, and meeting applicable legal or professional obligations.
We use reasonable measures designed to protect information from unauthorized access, use, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Please avoid sending sensitive personal or health information through unsecured website forms or ordinary email.
8. Your Privacy Choices and Requests
You may contact us to ask about personal information you have provided, request corrections, or ask us to stop sending nonessential communications.
Depending on applicable law and the nature of the information, you may have additional rights concerning access, deletion, correction, or other uses of your personal information.
California residents may have privacy rights under applicable California law. The rights available to you depend on the law that applies to our business and the information involved.
To make a privacy-related request, contact:
Email: anchorpelvictherapy@gmail.com
We may need to verify your identity before responding to certain requests. Some information may need to be retained when required by law or for legitimate business or professional purposes.
9. Children's Privacy
Our website is intended for adults seeking information about women's pelvic health physical therapy. It is not designed to collect personal information directly from children.
If you believe a child has submitted personal information through our website, please contact us so we can review the situation.
10. Third-Party Websites
Our website may contain links to other websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing information.
11. Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, or legal obligations change.
When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Anchor Pelvic Therapy
Ventura, California
Email: anchorpelvictherapy@gmail.com
Website: anchorpelvictherapy.com